I was next to a guy reading the Sunday Telegraph today. Nothing wrong with that, I’m sure it’s a fine paper and as a broadsheet will no doubt contain in depth articles on key topics as well plenty of coverage of current news items.

I was curious though, because I am writing this article on Friday.

Maybe the guy has been really busy since Sunday, perhaps he’s a slow reader, perhaps he doesn’t know what day it is.

And actually, does it really matter that he’s reading material that’s five days old? Some of it is not time specific so there would be no problem but the current news articles will have already moved on since the weekend. He could be forming opinions on information that’s already obsolete or subsequently proven to be inaccurate.

We all have lots of information available to us, quite literally at the touch of a button, and it`s impossible to read everything we would like to in depth so we have to prioritise.

I fully understand the stance people take when the latest version of the business continuity plan is distributed. ‘Yeah, I must read that, but we don’t need it today so maybe I’ll put aside for now – like forever!’ Anyway it’s all fine, because the guy has had all the previous versions so he will have read all those and be fully up to speed on the process…………………

Here’s another point, small changes can make a big difference. If you’ve been a regular reader of my articles for a while you may recall the story about the racquet stringing machine. Recently it’s not felt quite right and concerns were being expressed at the accuracy of the tensions. A friend commented that part of the mechanism required adjustment. A slight turn of two Allen keys corrected the problem and suddenly the machine was like new again – backlog of racquets is now cleared!

There is a point to this diversion. Small changes can make a big difference.

When you receive the next version of your business continuity or crisis plan just think. It’s been reissued for a reason, because of a change, so check what is different. You don’t want to be turning left when everyone else is turning right.

Equally if you are like the Sunday Telegraph reader and haven’t read the plan for a while perhaps you should. Partly because of the changes but also to ensure you are up to date and familiar with the process. It’s not unusual to notice additional details or for the information to resonate more strongly the second or third time we read something.

On the day you need your business continuity or crisis plan you need to be able to act and that’s not a good time to be learning the process.


February 22, 2015 at 8:46 pm
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Category: Planning
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